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This page provides essential guidance for applicants navigating the next steps after submitting an application to SETU. Here, you’ll find instructions on managing your application, accepting offers, and understanding important deadlines. If you need to update your application, change your recruitment representative, or withdraw from a programme, this page outlines the steps and contacts needed for each process.

For those who receive an offer, instructions are included for accepting or declining it, as well as for downloading official acceptance letters needed for visa applications. Applicants are also advised on managing multiple offers and selecting their preferred programme. Important deadlines are highlighted, as failure to accept an offer by the specified date could result in forfeiting a place in the programme.

Whether you are interested in deferring your admission, changing your programme, or understanding why an application may be unsuccessful, this page has the information you need to move forward effectively.

Important Note - After you submit your application, you cannot change it yourself. Please be careful when filling out your application. If you need to make changes after submitting, you will need to contact a member of the SETU Global team on [email protected] 

To ensure excellent service, we accommodate student preferences while maintaining fairness. Requests to change or associate an application with a Representative/Agent must be made by September 1 (Semester 1 intake)

Scenarios:

1. Independent Application, Later Representative:

If you apply independently and later a Representative applies for you, we honor the direct offer to you, unless you undertake the following: 

  • You send a signed letter to [email protected] with your passport photo page and use the same email as the one used for your application.
  • The letter must reach us by the deadline above.

 

2. Representative/Agent Application, Later Independent:

If a Representative applies for you and you later apply independently, we honor the offer through the Representative/Agent, unless you undertake the following: 

  • You send a signed letter to [email protected] stating you don’t want to use the Representative, with your passport photo page.
  • The letter must reach us by the deadline above.

3. Multiple Representatives:

If multiple Representatives apply for you, we honor the first application made by a representative, unless you undertake the following: 

  • You send a signed letter to [email protected] stating you want to change Representatives, with your passport photo page.

Follow these steps to accept your offer:

  1. Log In: Go to the SETU Online Application Portal and log in.
  2. View Application: On your home screen, click ‘view’ on the application that says “Action Required”.
  3. Decision History: Click the ‘Decision History’ tab to see the decision on your application.
  4. Respond Now: If you have an offer, click the ‘Respond Now’ button.
  5. Accept or Decline: Choose to accept or decline your offer by clicking the appropriate button.

Once you receive a formal offer from SETU you can download an acceptance letter from your application form. This letter is your official acceptance onto a SETU programme and can be used to apply for visas.

  1. Open Application: Click on ‘View’ to open your application.
  2. Decision History: Click on the ‘Decision History’ tab to see your decisions and their corresponding letters.

An offer to study at SETU can expire. A deadline to accept your offer may be given on your offer letter. You should accept by this deadline.

Important: For programmes that reach capacity, you may miss out on a place if you do not accept in a timely manner, even if the deadline has not passed or if no deadline is specified.

You may receive offers for different programmes at different times. However, you can only accept one offer in the system at any time.

  • Preferred Programme: If you accept your preferred programme, decline any other offers you receive.
  • Changing Acceptance: If you accept one offer and later get an offer for your preferred programme, accepting the new offer will cancel your original acceptance.
  • Deposit Transfer: If you have paid a deposit for one programme and then accept another, the deposit will be transferred to the new programme.
  1. Log In: Go to your account and log in.
  2. View Application: On your home screen, click ‘view’ on the application you want to withdraw.
  3. Withdraw: Click ‘withdraw’ on the next screen.

Note: Once a decision is made on your application, you cannot withdraw it. If you need to cancel your application after a decision, please contact a member of the SETU Global team. 

If you wish to cancel your acceptance of an offer you must contact a member of the SETU Global team. 

To defer your place on a postgraduate programme, you must first accept your offer and pay your deposit. Please contact a member of the SETU Global team to enquire about deferring your place, as this is considered on an individual programme basis.

You can find detailed information and entry requirements for each available programmes by visiting the entry requirements sections of the website and the programmes section of the website and searching for the programme you’re interested in.