SETU provides its employees and their families with access to an Employee Assistance Service (EAS) facilitated by Spectrum Life. This service offers free and confidential counselling and information support and is accessible round the clock, 365 days of the year. Although you'll need to identify yourself as a SETU employee to access the service, Spectrum Life ensures that this information remains confidential and is not shared with SETU.
SETU acknowledges and appreciates the importance of supporting its employees during challenging times. We offer the Employee Assistance Service (EAS) to provide assistance during crises or emotional distress. SETU is committed to understanding the various challenges faced by employees and their families, and we prioritise early resolution of both personal and work-related issues. Through the EAS, individuals can access up to six professional counselling sessions at no cost, ensuring that necessary support is accessible when it's needed most.
Who is covered by the Employee Assistance Service
The Employee Assistance Service (EAS) is open to SETU employees and their eligible family members, including spouses, civil partners, or dependents who are over 18 years old and reside in the family household.
How to contact Spectrum Life
To avail of the service, please contact Spectrum Life as follows:
- Call freephone 1800 814 243
- Text “Hi” using WhatsApp or SMS to 087 369 0010
- Email an enquiry to [email protected]
Click here to register/log in to Spectrum Life
Services offered by Employee Assistance Service
Our Employee Assistance Service (EAS) when required offers access to counselling support to assist you in managing and addressing personal or work-related challenges more effectively. Additionally, you have the option to benefit from the following services:
- EAS Support for Managers - Employee Assistance Manager's Brochure Spectrum Life
- Wellbeing Platform and app
- Legal supports
- Financial supports
- Clinically led on-line CBT
- Fitness
- Nutrition
- Mental Wellbeing including e-learning courses
What can EAS help you with
- Stress
- Anxiety
- Low Mood
- Marital or relationship problems
- Family problems
- Loss and grief
- Substance abuse
- Other areas