- Phone +353 87 390 9668
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- ORCID NUMBER 0000-0001-7806-0247
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Biography
Dr. Mujahid Tabassum has completed his PhD at USIM, Malaysia. He also obtained an MSc Computer System Engineering (Specialization in Computer Network) degree from Halmstad University, Sweden, and a B.Sc. in Computer Science from Wollongong, Australia. He is a qualified “Chartered Engineer (CEng)” registered with the UK's Engineering Council. He is a Cisco, Microsoft, Linux, Security, and IoT-certified instructor. He has obtained two Australian IP patents in the IoT and security fields.
He has 16 years of working experience and has worked at various international universities. Before joining SETU, he had worked with Noroff Education, Norway; the University of Technology and Applied Science, Oman; and the Swinburne University of Technology, Malaysian campus.
He has obtained CCNA, CCNP, Microsoft Cloud, CRM, ERP, Security, Cisco CyberOps, Project Management, and ITIL certifications. He has broad knowledge of security frameworks such as NIST, COBIT, ISO 27000, and COSO. His research interests include Computer Networks, AI, Wireless Sensor Networks, IoT, Security, and Applications. He has published several conference papers, journals, and book chapters. He is a guest editor for several reputed journals. He is a member of IEEE, the Institution of Engineering and Technology, IAENG, the Australia Computing Society (ACS), and the MBOT Malaysia.
As a project manager at Eunoia IT Solutions, Malaysia. I was responsible for developing and managing the project plan, including scope, requirements analysis, resources, budget, risk, and timeline. Handle communication between clients, development teams, and stakeholders. I was responsible for preparing documentation and agreements between clients and the company. Manage multiple development teams and handle any problems that arise. Create a software development life cycle and track progress. Ensure that clients receive support and maintenance services. Manage projects and IT operations.
I also worked as a network site engineer in industry, providing on-site technical support to configure and install network infrastructure, including Cisco routers, firewalls, and switches. I provided installation, configuration, and technical support for the network infrastructure of my clients. I install and configure routers, switches, and firewalls as per client needs. I created and executed security policies, and I updated servers with the most recent security patches. Assist with system troubleshooting and software maintenance activities. Maintain records of incidents and ensure all equipment is in line with global and company standards. Provide Level 1 and Level 2 IT support services for employees while adhering to the company's strict IT policies and timely SLAs.
I have managed several development projects, including the Purchase Requisition System, Content Management System, HR & Payroll System, Property Management System, Education Learning Management System, Palm Oil Resource Management System, Inventory Management System, Apartment Services & Management System, Food Delivery System, University Timetable Management System, and Islamic Search Engine.
Certified Instructor Qualification
- CCNA: Intro to Networks
- CCNA: Switching, Routing and Wireless Essentials
- CCNA: Enterprise Networking, Security, and Automation
- CCNP Enterprise: Advance Routing
- CCNP Enterprise: Core Networking
- CyberOps Associate
- Network Security
- Microsoft Certified Trainer (MCT)